Service Manager

Consensus Support; Sutton; On-site; GBP 38,000 - GBP 45,000; Full time

Job summary

A dedicated care service provider in Sutton is looking for a Registered Service Manager to lead a team supporting individuals with learning disabilities. The role demands strong leadership and interpersonal skills, alongside experience in care services. You will manage the service's quality and budget while providing opportunities for personal and professional growth. Enjoy benefits such as a discretionary bonus, holiday purchase scheme, and learning development opportunities in a supportive workplace environment.

Benefits

Discretionary 10% annual bonus scheme

Holiday Purchase Scheme

Learning & Development opportunities

Life Assurance benefit of twice annual salary

Health & Wellbeing support

Qualifications

• Experience working with individuals with Learning Disabilities or complex behaviors is essential.
• Must have a background as a Service Manager in supported living or residential services.
• Strong interpersonal skills are required to motivate and lead the team.

Responsibilities

• Ensure the service runs smoothly and meets quality standards.
• Promote personal growth and development for staff.
• Manage financial performance and ensure compliance with regulations.

Skills

Experience with Learning Disabilities

Leadership skills

Communication skills

Flexibility

Education

Level 3 qualification in Health & Social Care

Job description

Overview

Consensus is not just a care provider – we’re a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you’re as passionate as we are about making a meaningful difference in the lives of others, then this may be the job for you as we seek a new service manager to lead our amazing team in Wallington, London.

We believe that great leaders are the key to delivering exceptional care and services to the people we support – as well as support from your Area Director, you’ll have access to our Leadership Academy, empowering you to unlock your full potential and inspire your team at every stage of your leadership journey.

Role

Registered Service Manager

Salary

Up to £45,000 per annum

Service

Stanley Park Road, Wallington

Your Service

Stanley Park Road is a vibrant, creative home with a relaxing and welcoming atmosphere, where everyone is supported to live their lives as independently as possible. You’ll find people enjoying housework and cooking, and then spending time working towards their goals and taking up new hobbies. Active lifestyles are important to everyone, with regular swimming and fitness classes.

Your Role

From ensuring the service runs smoothly and achieves quality excellence, to encouraging personal growth & development of the team – every day is unique. Through leadership and support, our Service Managers make a difference to their colleagues’ lives and the people we support – and are an integral part of ensuring everyone at Consensus has the opportunity to flourish.

• Enable the people we support to lead a fulfilling life and to maximise their independence to enable them to achieve their full potential.
• Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career.
• Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality.
• Effectively manage financial performance, with financial resources appropriately managed & controlled.
• Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes, ensuring that the business is run in an efficient and responsible manner.
• Ensure full and accurate reporting of management information, maximising quality and compliance.
• The role requires you to be registered with the Care Quality Commission (CQC).

Our Benefits

Consensus is a certified Great Place to Work and has been recognised as one of the UK’s Best Workplaces for Women. Here’s just a small selection of the benefits you’ll enjoy:

• Bonus Scheme: Discretionary 10% annual bonus scheme.
• Holiday Purchase Scheme: Purchase an additional two days’ annual leave each year.
• Recognition & Rewards: Including long service awards and a recognition platform.
• Learning & Development: Supporting your personal and professional growth with Consensus Academy.
• Life Assurance: Benefit of twice your annual salary.
• Wagestream: Withdraw a percentage of your wages as you earn them before payday.
• Discounts: From over 150 retailers through our employee benefits platform.
• Health & Wellbeing: From our Employee Assistance Programme to our Mental Health First Aiders – colleague wellbeing is a priority and we’re here to support you and your teams.

About You

To be successful in this role, you will:

• Have plenty of experience working with those with Learning Disabilities or complex behaviours
• Be an experienced Service Manager looking for a new challenge – with a background in Supported Living or Residential Services.
• Have a minimum of a Level 3 qualification in Health & Social Care – support and training towards Level 4 and 5 is available.
• Bring strong leadership, interpersonal and communication skills.
• Be confident, flexible and efficient – you’re happy to work on a shift basis and, where required, be on call.
• Above all, you’ll be committed to providing person-centred care that provides equitable opportunities to all of those you’re working for.

We are proud to have been officially certified as a Great Place to Work®, and one of the UK’s Best Workplaces for Women in 2024. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish. We value individuality and diversity, and we know that every journey is unique. So, whatever you\'re looking to achieve from this next step, make this your moment to shine.

Want to hear more about the role? Call our dedicated in-house recruitment team on 01206 417573.

We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion/belief, sexual orientation, or age.