Boutique Front Desk Host — 5★ Service & Perks

InterContinental Hotels Group PLC; Glasgow; On-site; GBP 27,000; Full time

Job summary

A luxury hotel group in Glasgow is seeking a motivated Front Office Receptionist to join their team. The role includes welcoming guests, managing check-ins and check-outs, and providing personalized service. Candidates should have hotel experience, a warm personality, and the ability to work weekends. The position offers a salary of £12.60 per hour, opportunities for growth, and various employee perks, ensuring a rewarding work environment.

Benefits

Guaranteed hours, paid overtime

Career development opportunities

Worldwide discounted room rates

Employee assistance programme

Generous maternity/paternity pay

Qualifications

• Availability to work 5 shifts per week, including weekends.
• Experience in a 4/5 star hotel environment preferred.

Responsibilities

• Check in and out guests, handling queries or complaints.
• Provide special experiences for guests, particularly loyal IHG One Rewards members.

Skills

Experience working as a Receptionist

Ability to work on Hotel systems

Warm and authentic personality

Confident attitude towards service

Tools

Opera Hotel System

Job description

A luxury hotel group in Glasgow is seeking a motivated Front Office Receptionist to join their team. The role includes welcoming guests, managing check-ins and check-outs, and providing personalized service. Candidates should have hotel experience, a warm personality, and the ability to work weekends. The position offers a salary of £12.60 per hour, opportunities for growth, and various employee perks, ensuring a rewarding work environment.