Night Front Desk Agent — Warm Welcomes & Perks

Apex Hotels; Glasgow; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A leading hotel in Glasgow is seeking a Night Receptionist to provide exceptional service and ensure the safety of guests overnight. Responsibilities include greeting guests, managing check-in/out procedures, and delivering a warm welcome. The ideal candidate will have excellent organizational skills, a customer service attitude, and the ability to multi-task. Training will be provided to ensure success in this fulfilling role. Join our dynamic team and bring your unique personality to contribute to our guest's experience.

Benefits

29 days holiday

Training and development

Employee recognition schemes

Discounted room rates

Access to gym and pools

Financial Wellbeing App

Qualifications

• Ability to create brilliant customer service environments.
• Excellent communication skills for greeting guests.
• Self-awareness and initiative in work.

Responsibilities

• Deliver high-level service to guests during the night.
• Ensure the building is safe and secure overnight.
• Greet guests warmly and ensure seamless check-in/out.

Skills

Customer service attitude

Excellent organizational skills

Attention to detail

Ability to multi-task

Job description

A leading hotel in Glasgow is seeking a Night Receptionist to provide exceptional service and ensure the safety of guests overnight. Responsibilities include greeting guests, managing check-in/out procedures, and delivering a warm welcome. The ideal candidate will have excellent organizational skills, a customer service attitude, and the ability to multi-task. Training will be provided to ensure success in this fulfilling role. Join our dynamic team and bring your unique personality to contribute to our guest's experience.