Summer Residence Advisor

EF Education First Gruppe; Cambridge; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

EF (Education First) Cambridge International Language Campus is looking for responsible and culturally intelligent Residence Advisors to join our team for summer 2026.

In this role, you’ll help create a welcoming and secure environment where international students feel at home, supported and part of a vibrant community throughout their studies.

• Flexible schedule including evenings and weekends
• July 2026 start date
• Residential position with accommodation

If you’d like experience within international business this summer, and are passionate about student welfare, customer service and multicultural environments, we’d love to hear from you.

At EF, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

Responsibilities

• Meeting and greeting new students on arrival and informing them of rules
• Assisting with checking in & taking students to rooms
• Remind departing students of leaving date & procedures
• Maintain safe and comfortable environment by taking appropriate action in the event of student misconduct, addressing concerns with relevant school staff
• Undertake provided basic first aid training and be ready to give appropriate assistance where required or contact medical/emergency services where necessary
• Ensure standards of rooms and quality of services are maintained by conducting weekly building and room checks using provided tool/form
• Carry out nightly curfew checks for under 18s on rotation
• Accompany under 18 students to medical appointments
• Assisting students with problems and queries
• Manage and report welfare issues relating to students in residence
• Take responsibility for fire safety and familiarise self with evacuation procedures
• Ensuring that residence rules are being adhered to and report all issues to residence manager
• Participate in regular emergency phone duty as per rota
• Promote and run activities for residence students
• Escort students to welcome orientation each Monday morning
• Respond to emails, Teams messages and other various communications platform to ensure that all enquiries are dealt with in a timely manner

Requirements

• Given the nature of the position, a flexible, hands‑on approach to nature & hours of work undertaken is essential
• Highly motivated, energetic & positive
• Customer service orientated, friendly & approachable manner
• Able to remain calm under pressure & to diffuse potentially difficult situations
• Sensitive to needs of international students living away from home
• Excellent communicator with students, colleagues, and external clients
• Attention to detail, organised & thorough
• All offers are subject to a clear enhanced DBS check and two references
• Legally able to work in the UK at commencement of employment and for the duration of the contract

Why you will love working with EF

• Work in a truly international environment
• Boost your CV this summer with a world‑renowned organisation
• Pre‑summer online and in person trainings
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Ambition is nurtured and post summer job opportunities are available at EF’s year round Language Campuses

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

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