Summer Residence Manager

EF Education First Gruppe; Oxford; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A global education organization is seeking a Residence Manager for the Summer School in Oxford. The role involves leading international teams, ensuring student welfare, managing room allocations, and promoting positive relations among students and staff. This live-in position includes accommodation and full board, providing an excellent opportunity to enhance your CV in a multicultural setting during summer 2026. Ideal candidates will have customer service experience, emotional intelligence, and a passion for student welfare.

Benefits

Accommodation and full board

Training opportunities

International working environment

Qualifications

• Previous experience in a customer service environment, ideally working with young people.
• Passionate about customer service and providing quality.
• Sensitive to the needs of international students.

Responsibilities

• Work closely with the summer management team to deliver an exceptional student experience.
• Lead and supervise a team of international residence staff.
• Ensure students feel safe and at home within the residence.

Skills

Customer service experience

Emotional intelligence

Attention to detail

Organised and thorough

Ability to work under pressure

Job description

Overview

EF (Education First) Oxford Brookes Summer School is seeking a responsible, organised and proactive Residence Manager for summer 2026.

- Fixed-term contract between 4th June – 17th August 2026

- Accommodation and full board available if necessary

Take a leading role in ensuring our international students feel safe, supported and truly at home by overseeing our student residence. This is an ideal opportunity for someone who enjoys taking ownership, developing leadership skills and managing a dynamic residential environment where both students and staff can thrive.

If you’re passionate about student welfare and excited by the challenge of leading a multicultural team, all while creating an unforgettable summer for all involved, we’d love to hear from you.

At EF, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

Responsibilities

• Work closely with the summer management team to deliver an exceptional student experience
• Lead, support, and supervise a team of international residence staff
• Ensure students feel safe, supported, and at home within the residence environment
• Oversee room allocations and manage residence occupancy effectively
• Promote positive relationships and harmony between students and residence staff
• Liaise with residence owners and on-site staff regarding cleaning, maintenance, themed events, and safety standards
• Ensure residence operations run smoothly and in line with EF standards
• Participate in the site’s emergency duty rota as required

Requirements

• Previous experience in a customer service environment, ideally working with young people and strong emotional intelligence
• You should be passionate about customer service and providing quality
• Sensitive to the needs of international students
• Ability to work under pressure and in a high paced environment
• Attention to detail, organised and thorough
• In terms of mindset, we all have a ‘going above and beyond, never settling for the status quo' mentality
• All offers are subject to a clear enhanced DBS check and two references
• Right to work in the UK upon commencement of your contract
• This is a live-in position where accommodation and full board is provided at no extra cost, there are some residential requirements attached to this

Why you will love working with EF

• Work in a truly international environment
• Boost your CV this summer with a world renowned organisation
• Pre-summer online and in person trainings
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Ambition is nurtured and career enhancement opportunities are available at EF’s year round Language Campuses

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1

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