Italian-Speaking Customer Advisor – Remote

Tombola Ltd; Remote; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading online gaming company is hiring for a part-time Customer Service Advisor to support their Italian market. You will handle customer interactions via live chat and phone, ensuring a positive experience. The ideal candidate should have strong customer service skills and excellent Italian language abilities. This flexible role offers various shifts and the opportunity for career growth within the company, promoting a supportive and inclusive workplace culture.

Qualifications

• Strong customer service experience, ideally from a contact centre or similar environment.
• Excellent Italian language skills, both written and spoken.
• Ability to manage multiple tasks in a fast paced environment.

Responsibilities

• Support players via live chat and phone.
• Handle customer onboarding and ID review.
• Ensure positive interactions that are clear and supportive.

Skills

Customer service experience

Italian language skills

Proactive problem solver

Communication skills

Technology proficiency

Tools

Excel

Word

PowerPoint

Job description

A leading online gaming company is hiring for a part-time Customer Service Advisor to support their Italian market. You will handle customer interactions via live chat and phone, ensuring a positive experience. The ideal candidate should have strong customer service skills and excellent Italian language abilities. This flexible role offers various shifts and the opportunity for career growth within the company, promoting a supportive and inclusive workplace culture.