Remote Customer Service Advisor

Dubizzle Limited; Remote; GBP 22,000 - GBP 28,000; Full time

Job summary

A telecommunications company in the United Kingdom is seeking a call centre agent for their Customer Service Team. The role involves delivering exceptional customer service via phone, email, and live chat. Candidates should demonstrate strong communication skills and be proficient in troubleshooting customer issues. This position offers a competitive salary, a remote-first working environment, and the chance to contribute to a positive workplace culture.

Benefits

Annual Leave Buy & Sell Scheme

Remote working flexibility

Positive work environment

Qualifications

• Experience working in a contact centre environment.
• Ability to handle customer queries effectively.
• Strong written and verbal communication skills.

Responsibilities

• Handle a high volume of calls, emails, and chats.
• Resolve customer issues through effective communication.
• Keep customers informed during the resolution process.

Skills

Customer service

Communication skills

Problem solving

Tools

CRM

Ticketing systems

Webchat

Job description

A telecommunications company in the United Kingdom is seeking a call centre agent for their Customer Service Team. The role involves delivering exceptional customer service via phone, email, and live chat. Candidates should demonstrate strong communication skills and be proficient in troubleshooting customer issues. This position offers a competitive salary, a remote-first working environment, and the chance to contribute to a positive workplace culture.