Italian-Speaking Customer Experience Advisor — Remote, Flexible Part-Time

Tombola job board; Remote; GBP 18,000 - GBP 25,000; Part time

Job summary

A leading online gaming company is seeking flexible and proactive Customer Service Advisors to support players mainly in Italy. Responsibilities include assisting players via live chat and phone, ensuring a positive experience, and helping with onboarding. Ideal candidates should have strong customer service skills and excellent Italian language proficiency. This is a part-time position with flexible shifts, allowing for personal commitments. Join a team that values inclusivity and career growth.

Benefits

Supportive team environment

Opportunities for career growth

Flexible working hours

Qualifications

• Strong customer service experience, ideally from a contact centre or similar environment.
• Excellent Italian language skills, both written and spoken.
• Confident communication with a wide range of people.

Responsibilities

• Support players via live chat and phone.
• Review customer ID and onboard new players.
• Ensure positive and supportive interactions.

Skills

Customer service experience

Excellent Italian language skills

Proactive problem solver

Communication skills

Technology proficient

Tools

Excel

Word

PowerPoint

Job description

A leading online gaming company is seeking flexible and proactive Customer Service Advisors to support players mainly in Italy. Responsibilities include assisting players via live chat and phone, ensuring a positive experience, and helping with onboarding. Ideal candidates should have strong customer service skills and excellent Italian language proficiency. This is a part-time position with flexible shifts, allowing for personal commitments. Join a team that values inclusivity and career growth.