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Shift Manager: Lead Teams & Deliver Peak Service

McDonald's

Hamilton

On-site

GBP 25,000 - GBP 32,000

Full time

30+ days ago

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Job summary

A leading global fast-food chain in Hamilton is seeking a Shift Manager to oversee operations and a team of over 100 employees. This role involves ensuring customer satisfaction, adhering to service standards, and managing shift operations effectively. Candidates should have experience in team management within retail or hospitality, with the ability to lead and inspire. Flexible shifts including weekends are required. Attractive benefits are offered, including holiday pay and employee discounts.

Benefits

Holiday pay
Service Awards
Pension scheme enrolment
Meal allowance
Employee discounts

Qualifications

  • Experience in managing and leading teams in retail, hospitality, or customer-focused environments.
  • Ability to adapt to customer needs and utilize problem-solving skills.

Responsibilities

  • Manage shift operations ensuring standards are met.
  • Monitor operations and solve operational problems.
  • Lead team and deliver exceptional customer service.

Skills

Leadership
Customer service skills
Problem solving
Team management
Job description
A leading global fast-food chain in Hamilton is seeking a Shift Manager to oversee operations and a team of over 100 employees. This role involves ensuring customer satisfaction, adhering to service standards, and managing shift operations effectively. Candidates should have experience in team management within retail or hospitality, with the ability to lead and inspire. Flexible shifts including weekends are required. Attractive benefits are offered, including holiday pay and employee discounts.
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