Shift Leader: Lead 100+ Team to Deliver Great Service

McDonald's; Mansfield; On-site; GBP 24,000 - GBP 30,000; Full time

Job summary

A global fast-food leader in Mansfield is seeking a Shift Manager to oversee operations and ensure high standards in customer service. This role involves coaching and leading a large team, managing various shifts, and solving operational challenges. The ideal candidate will have experience in retail or hospitality, a strong customer-focused attitude, and adaptability to changing situations. This position offers a range of benefits including holiday pay and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Experience in managing and leading teams in retail or hospitality.
• Ability to deliver exceptional customer service.
• Confident in problem solving and using initiative.

Responsibilities

• Lead and coach employees to meet shift work requirements.
• Ensure standards for production, quality, and customer service are met.
• Monitor operations and solve operational problems.

Skills

Leadership

Customer service

Problem-solving

Adaptability

Job description

A global fast-food leader in Mansfield is seeking a Shift Manager to oversee operations and ensure high standards in customer service. This role involves coaching and leading a large team, managing various shifts, and solving operational challenges. The ideal candidate will have experience in retail or hospitality, a strong customer-focused attitude, and adaptability to changing situations. This position offers a range of benefits including holiday pay and employee discounts.