Shift Manager - Lead Large Team, Drive Sales and Service

McDonald's; Margate; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading fast-food restaurant chain in Margate is seeking a Shift Manager to ensure smooth operations during shifts and lead a team of over 100 employees. You will be responsible for delivering excellent customer service, meeting operational standards, and addressing any issues that arise during shifts. The role requires experience in managing teams and the ability to adapt to changing customer needs. Benefits include holiday pay, a pension scheme, and employee discounts.

Benefits

Holiday pay

Service Awards

Pension scheme

Meal allowance

Employee discounts

Qualifications

• Experience in managing and leading teams in retail or hospitality.
• Ability to lead by example and train others.
• Familiarity with customer-focused environments.

Responsibilities

• Orient and assist employees in daily operations.
• Monitor operations and solve operational problems.
• Manage restaurant performance and customer experience.

Skills

Leadership

Customer service

Problem solving

Team management

Adaptability

Job description

A leading fast-food restaurant chain in Margate is seeking a Shift Manager to ensure smooth operations during shifts and lead a team of over 100 employees. You will be responsible for delivering excellent customer service, meeting operational standards, and addressing any issues that arise during shifts. The role requires experience in managing teams and the ability to adapt to changing customer needs. Benefits include holiday pay, a pension scheme, and employee discounts.