Mandarin-speaking Student Experience Host — Southampton (Weekend)

Unite Foundation; Southampton; On-site; GBP 20,000 - GBP 25,000; Part time

Job summary

A community-focused organization in Southampton is seeking a Customer Experience Team Member who speaks Mandarin. This role involves welcoming students, providing excellent customer service, and facilitating community events. The ideal candidate must demonstrate strong communication and organizational skills, helping to create a warm, supportive environment. Working hours are part-time, mainly on weekends. This position offers a range of benefits, including competitive pay and a generous holiday package.

Benefits

Performance-related bonus

25 days annual leave plus bank holidays

Generous pension scheme

Life assurance

Share save scheme

Enhanced Family Leave

Health Cash Plan

Employee Assistance Programme

Free volunteering day

Discounted hospitality services

Qualifications

• Excellent customer service skills, ideally in hospitality or retail.
• Warm and approachable with effective communication.
• Strong time management to handle multiple tasks.
• Ability to connect and create a welcoming atmosphere.

Responsibilities

• Provide a friendly front of house reception for students.
• Respond to student feedback quickly.
• Support sales efforts through viewings and inquiries.
• Help deliver community events with Resident Ambassadors.

Skills

Customer service skills

Time management

Communication

Problem-solving

Job description

A community-focused organization in Southampton is seeking a Customer Experience Team Member who speaks Mandarin. This role involves welcoming students, providing excellent customer service, and facilitating community events. The ideal candidate must demonstrate strong communication and organizational skills, helping to create a warm, supportive environment. Working hours are part-time, mainly on weekends. This position offers a range of benefits, including competitive pay and a generous holiday package.