Guest Concierge, Front Office – Southampton Hotel

Valor Hospitality Partners, LLC; Southampton; On-site; GBP 26,000; Full time

Job summary

A leading hospitality company in Southampton is seeking an experienced Concierge to enhance guest experiences by providing assistance upon arrival and throughout their stay. The ideal candidate must have strong communication skills, local area knowledge, and attention to detail. You’ll be responsible for managing a variety of guest requests while working closely with different departments. Flexibility is key as shifts will vary, especially during busy evenings and weekends. Competitive salary and numerous perks are offered.

Benefits

Exclusive discounts for team members

Free meals while on duty

50% discount in restaurants

Healthcare cash plan options

Qualifications

• Must be a confident people person who can make genuine connections with guests.
• Expert knowledge of local attractions and hidden gems.
• Ability to handle a range of guest requests and concerns.

Responsibilities

• Assist guests on arrival and throughout their stay.
• Work closely with all departments to enhance guest experiences.
• Be available for flexible shifts, especially during evenings and weekends.

Skills

Strong communication skills

Attention to detail

Local area knowledge

Job description

A leading hospitality company in Southampton is seeking an experienced Concierge to enhance guest experiences by providing assistance upon arrival and throughout their stay. The ideal candidate must have strong communication skills, local area knowledge, and attention to detail. You’ll be responsible for managing a variety of guest requests while working closely with different departments. Flexibility is key as shifts will vary, especially during busy evenings and weekends. Competitive salary and numerous perks are offered.