Community-Focused Retail Customer Assistant

DeFi Planet; Southampton; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A community-focused retail organization is seeking a Customer Service Assistant in Southampton. This role involves providing excellent service to customers, engaging with the local community, and maintaining store standards. Applicants should be enthusiastic about customer service and possess good communication skills. The position offers a competitive salary, 31 days of annual leave, and various employee benefits including healthcare plans and shopping discounts. Join us to make a difference in your local community.

Benefits

31 days of annual leave

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Company bonus

Qualifications

• Experience in a similar role would be advantageous but not essential.
• A keen enthusiasm for delivering great customer service.
• Willingness to engage in community activities.

Responsibilities

• Help customers with queries and requests.
• Merchandise stock, ensuring availability.
• Assist with stock control and replenishment.
• Work on the checkout serving customers.
• Help maintain a clean and safe store.

Skills

Good communication skills

Team player

Positive attitude

Enthusiasm for customer service

Job description

A community-focused retail organization is seeking a Customer Service Assistant in Southampton. This role involves providing excellent service to customers, engaging with the local community, and maintaining store standards. Applicants should be enthusiastic about customer service and possess good communication skills. The position offers a competitive salary, 31 days of annual leave, and various employee benefits including healthcare plans and shopping discounts. Join us to make a difference in your local community.