Store People & Service Lead - Inspire & Drive KPIs

River Island Clothing Co.; Stirling; On-site; GBP 27,000; Part time

Job summary

A well-known fashion retailer is seeking a People & Service Team Leader in Stirling. The role focuses on improving the customer journey and leading a motivated team. Key responsibilities include delivering exceptional service, managing store operations, and fostering a positive team environment. Ideal candidates have prior retail experience, strong communication skills, and a passion for fashion. This part-time permanent role offers competitive pay and various employee benefits, including a generous staff discount and career progression opportunities.

Benefits

50% staff discount

Bonus scheme

28 days paid holiday

Progression support and training

Financial and wellbeing support

Qualifications

• Previous experience in a supervisory role within retail.
• Passion for fashion and awareness of current trends.
• Ability to motivate and lead a diverse team.

Responsibilities

• Deliver exceptional customer service and inspire the team.
• Lead by example in daily store operations.
• Manage store compliance with health and safety standards.

Skills

Retail experience

Strong communication skills

Team motivation

Adaptability

Fashion knowledge

Job description

A well-known fashion retailer is seeking a People & Service Team Leader in Stirling. The role focuses on improving the customer journey and leading a motivated team. Key responsibilities include delivering exceptional service, managing store operations, and fostering a positive team environment. Ideal candidates have prior retail experience, strong communication skills, and a passion for fashion. This part-time permanent role offers competitive pay and various employee benefits, including a generous staff discount and career progression opportunities.