Store Supervisor – Lead & Inspire Customer Experience + Bonus

Monsoon; Glasgow; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A retail fashion company in Glasgow is looking for a passionate supervisor to lead a team in delivering exceptional customer service. You will drive sales and performance while ensuring a motivating and inclusive environment for your team. Responsibilities include supporting merchandising efforts and promoting customer engagement through brand values. This position offers a competitive salary, a bonus scheme, and additional benefits like a staff discount and a uniform allowance.

Benefits

Competitive salary

Bonus scheme

Staff uniform allowance

Generous staff discount

Additional holiday for birthday

Qualifications

• Experience in a supervisory or key holding role.
• Proven track record in customer service satisfaction.
• Ability to communicate effectively with team members.

Responsibilities

• Act as a brand ambassador promoting an exceptional customer experience.
• Support management in maximizing sales through merchandising.
• Maintain an inclusive environment that promotes equality within the team.

Skills

Leadership

Customer service excellence

Communication

Problem-solving

Team motivation

Job description

A retail fashion company in Glasgow is looking for a passionate supervisor to lead a team in delivering exceptional customer service. You will drive sales and performance while ensuring a motivating and inclusive environment for your team. Responsibilities include supporting merchandising efforts and promoting customer engagement through brand values. This position offers a competitive salary, a bonus scheme, and additional benefits like a staff discount and a uniform allowance.