Luxury Retail Supervisor - Lead & Deliver Elite Service

Missoma Ltd; United Kingdom; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A global jewellery brand is seeking a Supervisor to lead the team in delivering exceptional customer experiences. In this role, you will support the Store Manager and help maintain the store's standards while driving sales. Key responsibilities include managing customer relations, team development, and store operations. Ideal candidates will have over a year of experience in a sales or supervisory position, preferably in luxury retail, and possess strong organizational and leadership skills.

Benefits

Competitive salary

Retail commission scheme

Generous staff discount

Jewellery uniform allowance

Medicash Healthcare Cash Plan

Enhanced parental leave after 2 years of service

Qualifications

• 1+ years’ experience in a senior sales or supervisor role.
• Proven ability to drive sales and support team development.
• Strong organizational and administrative skills.

Responsibilities

• Support the Store Manager and lead the team for customer experience.
• Drive sales and maintain brand standards.
• Manage stock, deliveries, and inventory processes.

Skills

Customer service excellence

Sales driving

Team leadership

Interpersonal communication

Organizational skills

Experience in luxury retail

Proactive attitude

Tools

Microsoft Word

Microsoft Excel

Job description

A global jewellery brand is seeking a Supervisor to lead the team in delivering exceptional customer experiences. In this role, you will support the Store Manager and help maintain the store's standards while driving sales. Key responsibilities include managing customer relations, team development, and store operations. Ideal candidates will have over a year of experience in a sales or supervisory position, preferably in luxury retail, and possess strong organizational and leadership skills.