Luxury Retail Sales Manager — Lead & Elevate Your Team

Reiss Ltd.; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading luxury fashion brand in Greater London is seeking a Sales Manager to join their dynamic retail team. In this pivotal role, you will support management, motivate team members to achieve targets, and create a safe and efficient store environment. You will be responsible for delivering premium customer service, driving sales, and providing guidance to your team. Ideal candidates will have prior supervisory experience and strong communication skills. If you're passionate about retail and customer satisfaction, don't miss out on this opportunity.

Benefits

Business wear allowance

Employee discount up to 75%

Sales and service bonus scheme

Refer a friend bonus scheme

Long Service bonus scheme

Contributory pension scheme

Structured training and development programs

Employee Assistance Programmes

25 days of holiday

Qualifications

• Strong background in a customer-facing role ideally within a premium or luxury environment.
• Flexibility and ability to adapt to changing priorities.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Delivering a premium, genuine, and tailored customer service experience.
• Inspiring and guiding your team with dedication, integrity, and genuine warmth.
• Driving sales by monitoring the team’s KPIs.
• Providing an in-depth knowledge of our brand and products.

Skills

Supervising a team

Customer service in premium or luxury environment

Coaching others

Excellent communication and interpersonal skills

Organisational and decision-making skills

Ability to excel under pressure

Job description

A leading luxury fashion brand in Greater London is seeking a Sales Manager to join their dynamic retail team. In this pivotal role, you will support management, motivate team members to achieve targets, and create a safe and efficient store environment. You will be responsible for delivering premium customer service, driving sales, and providing guidance to your team. Ideal candidates will have prior supervisory experience and strong communication skills. If you're passionate about retail and customer satisfaction, don't miss out on this opportunity.