Luxury Retail Supervisor: Lead Teams to Elite Service

PVH Corp.; Gretna; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading fashion company in Scotland is seeking a dedicated Supervisor to lead a team in delivering exceptional customer experiences and driving sales. This role demands strong leadership, effective communication skills, and a proven track record in a premium or luxury retail environment. The ideal candidate will foster teamwork, resolve conflicts, and uphold high store standards while adapting to the dynamic retail landscape. A competitive benefits program is offered to all associates.

Benefits

Comprehensive benefits program

Inclusive workplace environment

Qualifications

• Previous track record in supervisory or specialist roles within a premium or luxury brand.
• Experience in people management and conflict resolution.
• Effective communicator with relationship-building skills.

Responsibilities

• Ensure efficient running of shop floor for customer service and profit.
• Support management with personnel and merchandising functions.
• Drive shop floor sales and motivate team to exceed targets.
• Manage store operations, including opening/closing functions.

Skills

Communication skills

Conflict resolution

Team leadership

Customer service

Energetic presence

Job description

A leading fashion company in Scotland is seeking a dedicated Supervisor to lead a team in delivering exceptional customer experiences and driving sales. This role demands strong leadership, effective communication skills, and a proven track record in a premium or luxury retail environment. The ideal candidate will foster teamwork, resolve conflicts, and uphold high store standards while adapting to the dynamic retail landscape. A competitive benefits program is offered to all associates.