Guest Experience Host & Receptionist

Daphne's; Greater London; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A distinguished hospitality establishment in Greater London is seeking an experienced Receptionist. You will greet and welcome guests, manage reservations, and ensure a seamless dining experience. The ideal candidate has previous experience in a similar role and is skilled in communication and organization. This position offers generous discounts, overtime pay, holidays that increase with service, and opportunities for progression within the Group.

Benefits

Generous discount off your bill when dining in restaurants

Unrivalled opportunities for progression

Paid overtime

28 days holiday, increasing with length of service

Recommend a friend scheme with bonuses

Exclusive access to discounts

Reward programmes and staff recognition

Qualifications

• Previous experience as a receptionist, host, or Maitre D’ in a restaurant or hospitality setting.
• Experience with either Open Table or Seven Rooms.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, ensuring accurate and efficient table assignments.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Multitasking ability

Tools

Open Table

Seven Rooms

Job description

A distinguished hospitality establishment in Greater London is seeking an experienced Receptionist. You will greet and welcome guests, manage reservations, and ensure a seamless dining experience. The ideal candidate has previous experience in a similar role and is skilled in communication and organization. This position offers generous discounts, overtime pay, holidays that increase with service, and opportunities for progression within the Group.