Guest Experience Host - F&B Hospitality

AccorHotels; Greater London; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading hotel chain in Greater London is seeking a dedicated individual to join their team as a guest service professional. Responsibilities include greeting guests, managing reservations, and ensuring an organized and clean dining environment. The ideal candidate will have a high school diploma and experience in hospitality or customer service, along with strong communication and organizational skills. This position offers opportunities for career development in a positive and inclusive environment.

Qualifications

• Previous experience in a customer service or hospitality role, preferably in F&B service.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and multitasking abilities are required.

Responsibilities

• Greet and welcome guests promptly and courteously.
• Manage reservations and maintain an organized seating plan.
• Coordinate with kitchen and serving staff for efficient service.
• Respond to guests' inquiries and resolve service issues promptly.
• Monitor dining area for cleanliness and order.
• Assist in the preparation of dining areas prior to service.
• Ensure compliance with health and safety regulations.

Skills

Strong communication

Interpersonal skills

Organizational abilities

Multitasking

Education

High school diploma or equivalent

Job description

A leading hotel chain in Greater London is seeking a dedicated individual to join their team as a guest service professional. Responsibilities include greeting guests, managing reservations, and ensuring an organized and clean dining environment. The ideal candidate will have a high school diploma and experience in hospitality or customer service, along with strong communication and organizational skills. This position offers opportunities for career development in a positive and inclusive environment.