Front Desk Receptionist — Craft Memorable Guest Experiences

PPHE Hotel Group; Greater London; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A leading hotel group in Greater London is seeking a Receptionist to create a welcoming atmosphere for guests. The ideal candidate will possess excellent communication and interpersonal skills, ensuring a great service experience. This role includes a competitive salary of £12.65 per hour, extensive perks such as wellness days, meal provisions, and discounted travel options. Join a dynamic team dedicated to making memorable moments for guests.

Benefits

30 days of holiday including bank holidays

Discounted hotel room rates

50% F&B discount

Two free meals per day

Access to pay before payday

Recommend a Friend scheme

Discounted retail prices

Gym discounts

Free cycling lessons

Travel season ticket loans

24/7 Employee Assistance Programme

Published rotas

Uniform provided

Qualifications

• Excellent interpersonal skills and a caring attitude.
• Good command of English and communication abilities.
• Previous experience in a customer-facing role is a plus.

Responsibilities

• Provide a warm welcome and assist guests with needs.
• Manage guest requests promptly and helpfully.
• Facilitate a memorable guest experience.

Skills

Interpersonal skills

Communication skills

Customer service experience

Job description

A leading hotel group in Greater London is seeking a Receptionist to create a welcoming atmosphere for guests. The ideal candidate will possess excellent communication and interpersonal skills, ensuring a great service experience. This role includes a competitive salary of £12.65 per hour, extensive perks such as wellness days, meal provisions, and discounted travel options. Join a dynamic team dedicated to making memorable moments for guests.