Enterprise CSM: Revenue Growth & Strategic Partnerships

Dubizzle Limited; Greater London; On-site; GBP 55,000 - GBP 75,000; Full time

Job summary

A leading technology startup in Greater London is looking for a Customer Success Manager to drive customer retention and expansion efforts. This role involves managing a portfolio of enterprise accounts, building strong relationships with stakeholders, and analyzing data to achieve commercial goals. Ideal candidates will have 3-6 years of experience in B2B SaaS and be able to communicate effectively in English. Join us for a chance to grow within a stable and profitable startup environment.

Benefits

Weekly food allowance

Volunteering programs

Fully stocked office

Qualifications

• 3–6+ years experience in Customer Success or Account Management in B2B SaaS.
• Proven experience managing Retention & Expansion.
• Comfortable dealing with senior enterprise stakeholders.

Responsibilities

• Build strong relationships with enterprise customers.
• Drive onboarding and ongoing value realization.
• Partner with Account Executives on expansion opportunities.

Skills

Retention & Expansion targets

Numerical and analytical capability

Discovery skills

Presentation skills

Stakeholder management

Tools

HubSpot

Salesforce

Job description

A leading technology startup in Greater London is looking for a Customer Success Manager to drive customer retention and expansion efforts. This role involves managing a portfolio of enterprise accounts, building strong relationships with stakeholders, and analyzing data to achieve commercial goals. Ideal candidates will have 3-6 years of experience in B2B SaaS and be able to communicate effectively in English. Join us for a chance to grow within a stable and profitable startup environment.