Enterprise Customer Success Manager - Data Platform

406 Ventures; Greater London; On-site; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading tech company in Greater London is seeking a Customer Success Manager to ensure customer adoption and retention. The role involves managing relationships with enterprise clients and utilizing deep product knowledge to guide them toward their goals. Candidates should possess at least 5 years of relevant experience and a bachelor's degree, along with excellent communication and consultative skills. This position offers an opportunity to drive growth and advocacy within a collaborative team environment.

Qualifications

• Minimum 5 years relevant work experience as a Technical CSM or similar.
• Deep knowledge of cloud software solutions and data governance.
• Strong presentation, verbal and written communication skills.

Responsibilities

• Manage enterprise customer relationships and drive adoption of Reltio products.
• Document customer success plans and track progress against milestones.
• Facilitate meetings and capture customer outcomes using our product.

Skills

Technical Account Management

Customer Advocacy

Presentation Skills

Consultative Effectiveness

Education

Bachelor's degree or equivalent experience

Tools

Cloud Software Solutions

Data Quality Tools

Job description

A leading tech company in Greater London is seeking a Customer Success Manager to ensure customer adoption and retention. The role involves managing relationships with enterprise clients and utilizing deep product knowledge to guide them toward their goals. Candidates should possess at least 5 years of relevant experience and a bachelor's degree, along with excellent communication and consultative skills. This position offers an opportunity to drive growth and advocacy within a collaborative team environment.