Customer Quality Technician Apprentice - Level 2

Severn Trent Plc; SHREWSBURY; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading utility company is offering an exciting opportunity as an Apprentice Customer Quality Technician in Shrewsbury. You'll work across customer service and water quality teams, gaining valuable experience while studying towards a Level 2 qualification in Customer Service. Ideal candidates are eager learners with strong communication skills and a commitment to provide excellent services. Enjoy the benefits of a supportive working environment, diverse experiences, and a competitive apprentice salary package.

Benefits

25 days holiday + bank holidays

Annual bonus scheme

Leading pension scheme

Dedicated training and development

Retail Offers

Family friendly policies

Two paid volunteering days per year

Qualifications

• Full UK driving license required.
• Willingness to take accountability for decisions and actions.
• Curiosity to learn in a dynamic environment.

Responsibilities

• Provide information regarding water quality testing procedures.
• Work in customer service and water quality teams.
• Communicate effectively with various stakeholders.

Skills

Communication skills

Teamwork

Problem-solving

Adaptability

Customer focus

Education

GCSEs in English and Maths or equivalent

Job description

A leading utility company is offering an exciting opportunity as an Apprentice Customer Quality Technician in Shrewsbury. You'll work across customer service and water quality teams, gaining valuable experience while studying towards a Level 2 qualification in Customer Service. Ideal candidates are eager learners with strong communication skills and a commitment to provide excellent services. Enjoy the benefits of a supportive working environment, diverse experiences, and a competitive apprentice salary package.