Customer Quality Technician Apprentice (Level 2)

Severn Trent Plc; Royal Leamington Spa; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading water utility provider in the United Kingdom is offering an Apprentice Customer Quality Technician position based in Royal Leamington Spa. This apprenticeship program allows you to gain hands-on experience while pursuing a Level 2 qualification in Customer Service. We're looking for motivated individuals with a passion for teamwork and problem-solving. You'll have the opportunity to engage with multiple departments to ensure high-quality standards are met for our services. The role includes various responsibilities and support for your professional growth.

Benefits

25 days holiday + bank holidays

Annual bonus scheme

Leading pension scheme

Dedicated training and development

Family friendly policies

Retail Offers

Qualifications

• A 'can do' attitude, willing to take accountability for decisions.
• Curiosity to learn quickly in a dynamic working environment.
• Ability to travel to different sites as required.

Responsibilities

• Gain practical experience in customer service and water quality teams.
• Communicate effectively with stakeholders regarding water quality standards.
• Participate in 1-1 meetings to discuss development and career ambitions.

Skills

Ability to work in a team

Excellent communication skills

Problem-solving skills

Ability to prioritize tasks

Education

GCSEs in English and Maths (or equivalent)

Job description

A leading water utility provider in the United Kingdom is offering an Apprentice Customer Quality Technician position based in Royal Leamington Spa. This apprenticeship program allows you to gain hands-on experience while pursuing a Level 2 qualification in Customer Service. We're looking for motivated individuals with a passion for teamwork and problem-solving. You'll have the opportunity to engage with multiple departments to ensure high-quality standards are met for our services. The role includes various responsibilities and support for your professional growth.