Apprentice Customer Quality Technician (Level 2) - Grow

Severn Trent Plc; Tewkesbury; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading water utility company in Tewkesbury is seeking an Apprentice Customer Quality Technician for a hands-on apprenticeship program. The role involves practical experience across customer service and water quality teams, emphasizing communication skills and a passion for providing excellent services. If you thrive in a dynamic environment and are eager to learn, we invite you to apply for this exciting opportunity. The program includes training towards a Level 2 qualification in Customer Service and offers diverse experiences.

Benefits

25 days holiday + bank holidays

Annual bonus scheme up to £1,500

Leading pension scheme

Share save opportunity

Dedicated training and development

Retail offers

Family friendly policies

Two paid volunteering days

Qualifications

• A genuine passion for making a difference in providing vital services.
• Ability to analyse and interpret information.
• Team player with initiative.

Responsibilities

• Gain practical experience in various teams.
• Communicate effectively with stakeholders.
• Ensure water quality standards are met.

Skills

Can-do attitude

Excellent communication and collaboration

Ability to prioritize tasks

Curiosity to learn quickly

Education

Level 2 qualification (equivalent to GCSE A-C or Grades 4-9)

Job description

A leading water utility company in Tewkesbury is seeking an Apprentice Customer Quality Technician for a hands-on apprenticeship program. The role involves practical experience across customer service and water quality teams, emphasizing communication skills and a passion for providing excellent services. If you thrive in a dynamic environment and are eager to learn, we invite you to apply for this exciting opportunity. The program includes training towards a Level 2 qualification in Customer Service and offers diverse experiences.