Level 2 Apprentice: Customer Advisor with Growth & Perks

United Utilities; England; On-site; GBP 20,000; Full time

Job summary

A leading utility company in the United Kingdom is offering a Level 2 Apprenticeship as a Customer Advisor. This role includes providing excellent customer service, handling customer queries, and receiving comprehensive training over 18 months. Successful candidates will gain a recognized qualification and are guaranteed a permanent position upon completion. The role comes with a salary of £20,000, benefits, and mentorship opportunities within a supportive environment.

Benefits

26 days of leave

£500 contribution towards learning to drive

Guaranteed permanent position after apprenticeship

Qualifications

• Willing to learn and work as part of a team.
• Ability to manage time and workload effectively.

Responsibilities

• Provide excellent customer service to customers, resolving issues to satisfaction.
• Accurately record and process customer inquiries.
• Promote United Utilities products and services.

Skills

Customer service

Problem-solving

Time management

Education

2 GCSEs in Maths and English (grades A-C or 9-4)

Job description

A leading utility company in the United Kingdom is offering a Level 2 Apprenticeship as a Customer Advisor. This role includes providing excellent customer service, handling customer queries, and receiving comprehensive training over 18 months. Successful candidates will gain a recognized qualification and are guaranteed a permanent position upon completion. The role comes with a salary of £20,000, benefits, and mentorship opportunities within a supportive environment.