Business Solutions Lead

Associated British Ports; Greater London; Hybrid; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading UK ports operator is seeking an experienced Business Solutions Lead to oversee business relationships between functional units and IT. This role involves solution architecture, team leadership, and delivery oversight within digital transformation projects. The successful candidate must have experience in finance, HR, supply chain, and logistics solutions, with strong stakeholder management and leadership skills. A competitive salary, contributory pension, private healthcare, and other benefits are offered. Travel across various ports is required.

Benefits

Competitive salary

Contributory pension

Private healthcare

26 days annual leave

Employee Assistance Program

Qualifications

• Strong knowledge of Finance, HR, Supply Chain & Logistics solutions.
• Previous managerial experience with strong leadership skills.
• Experience in developing process automation through technology.
• Ability to lead large-scale complex IT programs/projects.

Responsibilities

• Work closely with business stakeholders on strategic planning.
• Produce comprehensive business and system requirements.
• Lead teams ensuring strategic and operational goals.
• Identify and engage stakeholders to align expectations.
• Perform software selection supported by architecture reviews.

Skills

Finance solutions

HR solutions

Supply Chain solutions

Logistics solutions

Stakeholder management

Team leadership

Process automation

Project management

Tools

SAP

Job description

Overview

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Location: London, Central, GB Newport, Central, GB Hull, Central, GB Immingham, Central, GB Southampton, Central, GB Garston, Central, GB Cardiff, Central, GB Ipswich, Central, GB Hull, Central, GB

Company: ABP

We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year. It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future. We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.

Following a restructure of our IT Solutions team we're currently looking to recruit an experienced Business Solutions Lead to manage the business relationships between our functional business units and the IT team. The role combines solution architecture, team leadership, stakeholder management, and delivery oversight within enterprise IT or digital transformation contexts.

Managing a team of 7 direct reports you'll be responsible for working collaboratively across the business to ensure the right solutions are selected, designed and delivered. You'll need to have exceptionally strong stakeholder management skills able to prioritise workloads and allocations to ensure the business keeps to its technology roadmap. Experience of SAP is essential for this role.

Responsibilities

• Work closely with business stakeholders on strategic planning, defining a roadmap of continuous improvement to ensure optimal value for technology investment.
• Produce comprehensive business requirements, functional and non-functional requirements, user and system requirements.
• Lead one or more teams of colleagues and/or external third parties/contractors, ensuring teams are equipped to deliver strategic and operational goals.
• Strong interpersonal skills to effectively liaise with stakeholders, team members, and clients. Ability to identify, engage, and build strong relationships with stakeholders to align expectations, address needs, and achieve mutual goals.
• Perform software selection supported by Enterprise and Technical Architecture reviews.
• Liaise with project managers in developing delivery plans and tracking portfolio status.

Qualifications & Skills

• Strong knowledge of Finance, HR, Supply Chain & Logistics solutions, ideally within a Port or transportation infrastructure business.
• Previous managerial experience, with strong leadership skills and a background in coaching and developing talent.
• Experience of developing process automation through the use of technology.
• Ability to lead large-scale complex IT programs/projects addressing overall business needs.
• Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude.
• Highly self-motivated, directed, and change oriented.
• Knowledge of new technologies (in specific field) and ability to stay abreast of updates and changes.
• Experience in planning and managing IT programs including budgeting, resource management, and delivery development.
• Experience with managing system integrators to deliver business outcomes.

Location & Travel

The role can be based from any of our major port locations, and does involve a regular level of travel across all 21 ports in the business.

Benefits & Remuneration

We offer a competitive salary, contributory pension from day one (starting at 3% employee contribution with 5% company match), private healthcare, access to our Employee Assistance Program, 26 days annual leave (plus bank holidays – plus the option to purchase additional days), and a wide range of discounts and cashback with high street and online retailers. We foster an inclusive work environment and offer ongoing development through our in-house training academy.

Application

Closing date for applications is 22nd February, followed by a 2-stage interview process.

Additional Information

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.

Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.

Job Segment: Logistics, Supply Chain, Supply, Operations