Port Systems Lead

Associated British Ports; Greater London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A major UK port operator is seeking a Port Systems Lead to manage IT operational support and drive system developments across its ports. This role involves overseeing a team of solution managers and analysts, requiring strong leadership and technical skills. Ideal candidates will have extensive experience in Supply Chain and Logistics systems, with a commitment to deliver results while ensuring effective stakeholder management. This position offers a competitive benefits package and requires regular travel across various port locations.

Benefits

Competitive salary

Contributory pension

Private healthcare

Access to Employee Assistance Program

26 days annual leave

Ongoing development through in-house training academy

Qualifications

• Strong knowledge of Supply Chain & Logistics solutions, ideally within a Port or transportation infrastructure.
• Previous Managerial experience with strong leadership skills.
• Experience in planning and managing IT programs including budgeting.

Responsibilities

• Manage operational support, maintenance, and development of applications.
• Accountable for the solution design and delivery for Ports and Terminals.
• Communicate system problems and negotiate resolutions across business.

Skills

Supply Chain & Logistics knowledge

Leadership skills

Process automation

Data integration technologies

Complex IT program management

Interpersonal skills

Self-motivated and change oriented

Job description

Overview

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Location: London, Central, GB Garston, Central, GB Hull, Central, GB Cardiff, Central, GB Ipswich, Central, GB Immingham, Central, GB Hull, Central, GB Newport, Central, GB Southampton, Central, GB

Company: ABP

We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.

It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.

We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.

We\’re currently looking to recruit a Port Systems Lead within our IT function to manage the operational support, maintenance and development activities for all applications and systems used in our 21 ports across the UK. The role is responsible for managing a team of solution managers, system analysts and developers (both in-house and external parties) combined with in-depth technical expertise, there is a high level of stakeholder engagement and the role will involve a high amount of travel across our estate.

Why should you make ABP your First Port Of Call?

• Have the chance to make a difference in a business critical to UK trade
• Work within an exciting, innovative, growing business.
• You can thrive in an inclusive environment where every individual can be themselves and feel respected
• Receive competitive salary and benefits package
• Get support for training, personal development and further education
• Benefit from support and engagement through dedicated management and leadership

Accountabilities

• Accountable for the detailed solution design, delivery and maintenance of solutions, that enable the complete operation of our Ports and Terminals, in line with agreed timescales and budget.
• Accountable for the delivery and support of Performance Management (BI) solutions that are utilised within our Ports and Terminals, in line with agreed timescales and budget.
• Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools.
• Acts as a focal point for communicating related system problems within the department and collaborates with other teams and suppliers on changes, fixes, and updates.
• Negotiates resolution of conflicting requirements across the business.
• Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team.
• Manages delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancements.
• Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups.
• Works closely with all other IT teams in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies.

Skills & Experience

• Strong knowledge of Supply Chain & Logistics solutions, ideally within a Port or transportation infrastructur business
• Previous Managerial experience, possessing strong leadership skills and having a background in coaching and developing talent
• Experience of developing process automation through the use of technology
• Experience in a variety of data integration technologies
• Ability to lead large-scale complex IT programs/projects in addressing overall business needs
• Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude
• Highly self-motivated, directed, and change oriented
• Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes
• Experience in planning and managing IT programs including budgeting, resource management, and delivery development
• Experience with managing system integrators to deliver business outcomes
• Willingness to travel around the Group as required for specific projects and generally.
• Possess a firm belief in the values of customer service and ABP’s core values of openness and honesty, teamwork and respect, along with the ambition to make a difference and exceed expectations.

Additional Information

We offer a competitive salary, contributory pension from day one (starting at 3% employee contribution with 5% company match), private healthcare, access to our Employee Assistance Program, 26 days annual leave (plus bank holidays – plus the option to purchase additional days), and a wide range of discounts and cashback with high street and online retailers. We foster an inclusive work environment and offer ongoing development through our in-house training academy.

This role can be based from any of our major port locations, but will involve weekly nationwide travel.

Closing date for applications is 22nd February, followed by a 2-stage interview process including 1 face-to-face interview.

Additional Information: When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.

Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.

Job Segment: Logistics, Supply Chain, Supply, Operations