Information Technology Support Specialist

Teceze; Aberdeen City; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A reputable IT support company in Aberdeen is looking for a highly skilled IT Support Engineer to join their team. The role is onsite and involves providing L1/L2 support, troubleshooting technical issues, and managing support tickets. Candidates should have 2-7 years of experience, strong hands-on skills with required technologies, and immediate availability is preferred. This position has a contract duration of one year and is extendable, offering the chance to work in a dynamic environment.

Qualifications

• 2–7 years of experience in IT support roles.
• Hands-on experience with Windows OS, hardware and software troubleshooting.
• Immediate availability or short notice is highly preferred.

Responsibilities

• Provide L1/L2 IT support to end users.
• Troubleshoot Windows OS, hardware, and software issues.
• Perform OS imaging, device setup, and deployments.
• Provide basic network support (LAN, Wi-Fi, VPN).
• Manage and resolve tickets using ServiceNow.
• Support printers, industrial scanners, and AV solutions.
• Deliver VIP / Executive support.
• Ensure adherence to project and compliance standards.

Skills

Microsoft 365 (M365)

ServiceNow

Basic networking knowledge

Strong troubleshooting skills for complex systems

AV solution support

Industrial scanner support

Job description

We are currently seeking a highly skilled IT Support Engineer to join our team in supporting one of our esteemed clients. This role is onsite in Aberdeen, UK, and requires immediate onboarding. Shortlisted candidates will be required to attend a technical interview, so strong hands‑on experience with the listed technologies is essential.

Job Title: IT Support Engineer

Work Mode: Onsite

Contract Duration: 1 Year and extendable

Experience: 2–7 Years

Key Responsibilities

• Provide L1/L2 IT support to end users
• Troubleshoot Windows OS, hardware, and software issues
• Perform OS imaging, device setup, and deployments
• Provide basic network support (LAN, Wi‑Fi, VPN)
• Manage and resolve tickets using ServiceNow
• Support printers, industrial scanners, and AV solutions
• Deliver VIP / Executive support
• Ensure adherence to project and compliance standards

Required Technical Skills

• Microsoft 365 (M365)
• ServiceNow
• Basic networking knowledge
• Strong troubleshooting skills for complex systems
• AV solution support
• Industrial scanner support

📌 Immediate joiners or candidates available on short notice are highly preferred.

If you meet the above requirements and are interested in this opportunity, we encourage you to apply or share your profile for further discussion. Please share your resume directly to: Email: [e-mail]