Reservations & Events Specialist — Flexible Shifts

Valor Hospitality Partners, LLC; Bristol; On-site; GBP 21,000; Full time

Job summary

A leading hospitality company in Bristol is seeking a passionate Reservations and Events Agent to join their team. In this role, you will provide excellent customer service, manage bookings, and maximize revenue through upselling. The position offers flexible shifts and requires a commitment to hospitality excellence. You’ll also benefit from numerous perks such as employee discounts and wellness activities. If you're a customer service enthusiast, apply today!

Benefits

Exclusive discounts for you, your friends and family

50% discount when dining in our restaurants

Free meals while on duty

Fully funded apprenticeship programmes

Healthcare Cash Plan options

Qualifications

• Excellent communication, interpersonal, and problem-solving abilities.
• A passion for hospitality and a relentless commitment to excellence.

Responsibilities

• Delivering top quality customer service.
• Taking enquiries and bookings via telephone and online.
• Converting enquiries into sales.
• Maximizing revenue through upselling.
• Processing, amending, and updating bookings.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Customer service focus

Sales conversion

Job description

A leading hospitality company in Bristol is seeking a passionate Reservations and Events Agent to join their team. In this role, you will provide excellent customer service, manage bookings, and maximize revenue through upselling. The position offers flexible shifts and requires a commitment to hospitality excellence. You’ll also benefit from numerous perks such as employee discounts and wellness activities. If you're a customer service enthusiast, apply today!