Front of House Concierge: Visitor Experience & Events

Portico Corporate Reception Management Ltd; Bristol; On-site; GBP 22,000 - GBP 26,000; Full time

Job summary

A corporate reception management company in Bristol is seeking an experienced Receptionist to join their Front of House team. You will provide exceptional customer service as the first point of contact for visitors and clients. Responsibilities include managing requests, ensuring seamless client experiences, and supporting event preparations. The ideal candidate has strong communication skills and customer service experience, preferably from a corporate or hospitality environment. The role offers an excellent holiday allowance, pension contributions, training opportunities, and various employee benefits.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Access to discounts and benefits platform

Excellent training and development opportunities

Qualifications

• Experience in a corporate, 5-star hotel or airline environment is preferred.
• Natural initiative to take tasks on automatically.
• Ability to build strong and lasting relationships with tenants.

Responsibilities

• Be the first point of contact for visitors, clients, and staff.
• Manage occupier and visitor requests and queries.
• Deliver excellent customer service and professionalism.
• Assist with all aspects of event preparation.

Skills

Strong communication

Attention to detail

Customer service experience

Flexibility and adaptability

Multitasking

Job description

A corporate reception management company in Bristol is seeking an experienced Receptionist to join their Front of House team. You will provide exceptional customer service as the first point of contact for visitors and clients. Responsibilities include managing requests, ensuring seamless client experiences, and supporting event preparations. The ideal candidate has strong communication skills and customer service experience, preferably from a corporate or hospitality environment. The role offers an excellent holiday allowance, pension contributions, training opportunities, and various employee benefits.