Field Service Coordinator: Customer Impact & Scheduling

Stone Bridge Properties LLC; Scarborough; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A service-oriented company in Scarborough seeks a Service Coordinator to manage customer service and contract scheduling. The ideal candidate will have at least 2 years of relevant industry experience, proficient negotiation and organizational skills, and the ability to thrive in a fast-paced environment. Duties include coordinating contracts, ensuring customer satisfaction, and managing documentation. If you are passionate about supporting customers and driving service excellence, this role offers a fantastic opportunity to build your career.

Qualifications

• 2+ years working in a similar role in the service industry.
• Experience in negotiation and influencing.
• Excellent planning, organisational and customer service skills.

Responsibilities

• Coordinate customer service and contract deliveries.
• Manage forecasting and documentation for contracts.
• Control invoicing and customer queries.

Skills

Negotiation skills

Influencing skills

Planning skills

Organisational skills

Customer service skills

Team collaboration

Communication skills

Tools

MS Outlook

MS Word

MS Excel

PDF documents

Job description

A service-oriented company in Scarborough seeks a Service Coordinator to manage customer service and contract scheduling. The ideal candidate will have at least 2 years of relevant industry experience, proficient negotiation and organizational skills, and the ability to thrive in a fast-paced environment. Duties include coordinating contracts, ensuring customer satisfaction, and managing documentation. If you are passionate about supporting customers and driving service excellence, this role offers a fantastic opportunity to build your career.