Service Co-ordinator & Scheduler - Customer Champion

& Security Systems Ltd; Abingdon; On-site; GBP 24,000 - GBP 30,000; Full time

Job summary

A safety and security solutions provider in Abingdon seeks a proactive Service Co-Ordinator. The role involves planning field engineer visits, providing exceptional customer service, and collaborating with various team members. Candidates should be organized, adaptable, and eager to grow. The company offers a supportive environment, competitive holiday, pension scheme, and employee benefits. This is an excellent opportunity for a team player passionate about customer relations and continuous learning.

Benefits

23 days’ holiday plus bank holidays

Pension scheme and life assurance

Employee discount programme

Employee assistance programme

Free on-site parking

Qualifications

• Enjoys helping others and takes pride in making customers feel heard.
• Eager to learn and open to feedback.
• Organized and adaptable in a fast-paced environment.
• Brings positivity and is solution-focused.

Responsibilities

• Plan and schedule field engineer visits effectively.
• Deliver outstanding customer service through calls and emails.
• Collaborate with team members to ensure job completion.

Skills

Customer service skills

Organizational skills

Adaptability

Teamwork

Problem-solving

Job description

A safety and security solutions provider in Abingdon seeks a proactive Service Co-Ordinator. The role involves planning field engineer visits, providing exceptional customer service, and collaborating with various team members. Candidates should be organized, adaptable, and eager to grow. The company offers a supportive environment, competitive holiday, pension scheme, and employee benefits. This is an excellent opportunity for a team player passionate about customer relations and continuous learning.