Strategic Service Scheduler & Field Ops Coordinator

Traka Group; South Yorkshire; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A global leader in access solutions is seeking a Service Planner in South Yorkshire. In this role, you will optimize service scheduling and resource allocation, ensuring timely service delivery and excellent customer support. You should have strong communication skills and experience deploying service engineers effectively. The position offers a competitive salary, learning and development opportunities, and a variety of benefits. Join us in creating a safer, more open world.

Benefits

Career development opportunities

Competitive salary

Discounts on various products

Qualifications

• Deep knowledge and experience of deploying service engineers.
• Ability to work comfortably with IT systems.
• Good mastery of Microsoft Office Suite.

Responsibilities

• Optimize scheduling and resource allocation for service teams.
• Manage work orders, coordinate tasks, and ensure timely service delivery.
• Organize materials to coincide with planned engineer visits.

Skills

Excellent communication skills

Knowledge of deploying service engineers

Comfort with designated IT systems

Mastery of Microsoft Office Suite

Tools

Dispatch

Tracker

Dynamics AX

Job description

A global leader in access solutions is seeking a Service Planner in South Yorkshire. In this role, you will optimize service scheduling and resource allocation, ensuring timely service delivery and excellent customer support. You should have strong communication skills and experience deploying service engineers effectively. The position offers a competitive salary, learning and development opportunities, and a variety of benefits. Join us in creating a safer, more open world.