Retail Customer Service Specialist – Career Growth

The Brick; Scarborough; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A retail company in Scarborough is looking for a Customer Service Associate to enhance its service team. In this role, you will respond to customer inquiries, ensuring exceptional support and fostering loyalty. The ideal candidate should possess strong customer service skills, be team-oriented, and have excellent communication abilities. A high school diploma is required. The position offers competitive pay, opportunities for career advancement, and a dynamic working environment.

Benefits

Competitive remuneration package

Career progression potential

Employee discounts

Dynamic work environment

Qualifications

• Strong focus on customer service and team collaboration.
• Exceptional verbal and written communication abilities.
• Ability to multitask effectively and keep organized.

Responsibilities

• Respond to customer inquiries and offer solutions professionally.
• Follow up with customers to support their needs.
• Promote customer loyalty by providing exceptional help.

Skills

Strong customer service focus

Team oriented

Exceptional communication skills

Proficiency with computers and Microsoft Office

Education

High school diploma or equivalent

Job description

A retail company in Scarborough is looking for a Customer Service Associate to enhance its service team. In this role, you will respond to customer inquiries, ensuring exceptional support and fostering loyalty. The ideal candidate should possess strong customer service skills, be team-oriented, and have excellent communication abilities. A high school diploma is required. The position offers competitive pay, opportunities for career advancement, and a dynamic working environment.