Service Coordinator - London Desk, 28 Days Holiday

Zitko Group; Greater London; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading service coordination company in London is seeking a Service Coordinator to manage scheduling for engineers and handle service desk operations. Responsibilities include scheduling client callouts, managing job updates through software, and liaising with subcontractors for service-level compliance. The ideal candidate has prior coordination experience, exceptional organizational skills, and a proactive mindset. This role offers a competitive salary and a collaborative office environment.

Benefits

28 days holiday including bank holidays

Collaborative office culture

Opportunity for growth

Qualifications

• Proven experience in a coordination, scheduling, or service desk role.
• Exceptional organisational skills and meticulous attention to detail.
• Ability to juggle multiple tasks and stakeholders effectively.

Responsibilities

• Scheduling engineers for client callouts and service visits.
• Managing job entries and updates via Big Change software.
• Liaising with sub-contractors to ensure SLA compliance.

Skills

Organisational skills

Communication skills

Proactive mindset

Tools

Big Change software

Job description

A leading service coordination company in London is seeking a Service Coordinator to manage scheduling for engineers and handle service desk operations. Responsibilities include scheduling client callouts, managing job updates through software, and liaising with subcontractors for service-level compliance. The ideal candidate has prior coordination experience, exceptional organizational skills, and a proactive mindset. This role offers a competitive salary and a collaborative office environment.