Front Desk & Hospitality Host – Elevate Guest Experience

Portico Corporate Reception Management Ltd; Greater London; On-site; GBP 33,000; Full time

Job summary

A leading corporate reception management company in Greater London is looking for a Reception and Hospitality Host to enhance client interactions and manage hospitality services in a new client office. This role involves greeting guests, managing meeting setups, and delivering a high-quality customer experience. Ideal candidates will have a background in customer service, preferably in corporate or hotel settings, and possess excellent communication skills. Competitive salary and great benefits are offered, including generous time off and training opportunities.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Previous experience working in a high-end corporate or hotel environment.
• Outgoing and friendly demeanor with a passion for customer service.
• Ability to communicate clearly in all mediums.

Responsibilities

• Greet guests and visitors, setting a positive first impression.
• Deliver and operate onsite hospitality and catering services.
• Manage meeting room setup and IT troubleshooting.
• Handle enquiries and requests from guests promptly.

Skills

Customer service experience

Effective communication

Ability to build relationships

Proactive problem-solving

Professional appearance

Job description

A leading corporate reception management company in Greater London is looking for a Reception and Hospitality Host to enhance client interactions and manage hospitality services in a new client office. This role involves greeting guests, managing meeting setups, and delivering a high-quality customer experience. Ideal candidates will have a background in customer service, preferably in corporate or hotel settings, and possess excellent communication skills. Competitive salary and great benefits are offered, including generous time off and training opportunities.