Hybrid IT Support Technician – Fast-Growth Scale-up

bumper.co; Sheffield; Hybrid; GBP 26,000 - GBP 30,000; Full time

Job summary

A digital payments platform in Sheffield is seeking a proactive IT Support Technician to ensure efficient IT operations. This full-time hybrid role involves troubleshooting technical issues, managing system configurations, and providing user support for a team within a fast-paced environment. Candidates should have experience with Microsoft Windows, MacOS, and strong problem-solving skills. The position offers a salary range of £26,500-£30,000 and various benefits to promote work-life balance and personal development.

Benefits

Company bonus scheme

Private Healthcare and MediCash plan

26 days holiday + bank holidays

Tax-saving Salary Sacrifice Pension

Access to a Wellbeing platform allowance

Annual company-wide Bumper Retreat

Qualifications

• Recent graduate or a few years of experience as an IT Support Technician.
• Hands-on experience in IT Support or IT Helpdesk role.
• Knowledge of Unix/Linux systems and SQL is advantageous.

Responsibilities

• Provide first and second-line technical support to employees.
• Set up, configure, and maintain laptops and software.
• Assist with network configuration and manage user access.

Skills

Troubleshooting skills in network setup

Proficient with Microsoft Windows

Proficient with MacOS

Communication skills

Problem-solving skills

Education

Bachelor's degree in Computer Science or related field

Tools

SaaS applications (e.g., Atlassian, Office 365)

Unix/Linux systems

Job description

A digital payments platform in Sheffield is seeking a proactive IT Support Technician to ensure efficient IT operations. This full-time hybrid role involves troubleshooting technical issues, managing system configurations, and providing user support for a team within a fast-paced environment. Candidates should have experience with Microsoft Windows, MacOS, and strong problem-solving skills. The position offers a salary range of £26,500-£30,000 and various benefits to promote work-life balance and personal development.