Hybrid IT Support Specialist - London (6-Month FTC)

iiaa Ltd.; Greater London; Hybrid; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading skincare innovation company in Greater London is seeking an IT Administrator to provide support for a hybrid workforce. This role involves troubleshooting software and hardware issues, liaising with staff in person and remotely, and logging support requests into the IT Helpdesk system. The position is a six-month fixed-term contract with the potential to become permanent. Ideal candidates will have solid IT Helpdesk experience and excellent time management skills.

Qualifications

• Solid experience in an IT Helpdesk role providing deskside and remote support.
• Ability to troubleshoot software and hardware issues effectively.
• Experience logging calls in an IT Helpdesk system.

Responsibilities

• Provide IT administrator and support to an office-based and remote workforce.
• Troubleshoot software and hardware issues to ensure smooth BAU operations.
• Ensure all calls are logged into the IT Helpdesk system.

Skills

IT Helpdesk experience

Attention to detail

Time management

Remote Desktop Services (Microsoft RDS)

Tools

IT Helpdesk platform

Remote access tools

Job description

A leading skincare innovation company in Greater London is seeking an IT Administrator to provide support for a hybrid workforce. This role involves troubleshooting software and hardware issues, liaising with staff in person and remotely, and logging support requests into the IT Helpdesk system. The position is a six-month fixed-term contract with the potential to become permanent. Ideal candidates will have solid IT Helpdesk experience and excellent time management skills.