SME Account Manager

Radius; Belfast; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A leading company in fuel card services located in the UK seeks an experienced SME Account Manager. The role involves managing a portfolio of 400-500 accounts, enhancing customer loyalty, and developing strategic plans for customer growth. Ideal candidates will have account management experience, exceptional communication skills, and strategic thinking abilities. They offer a collaborative work environment with a commitment to inclusivity. You can apply online or reach out to the talent team for more information.

Qualifications

• Previous experience in an account management or sales role.
• Ability to communicate effectively and build rapport with diverse customers.
• Proven ability to think strategically and plan effectively.
• Strong negotiation skills to manage and enhance customer relationships.
• Good knowledge of Microsoft Office Products.

Responsibilities

• Managing and corresponding with a portfolio of 400-500 accounts.
• Supporting customers with any issues or queries they are having regarding their account.
• Cross selling and promoting other various Radius products.
• Working towards and meeting KPI targets set.
• Create and implement account management strategies to foster customer growth.
• Serve as the primary representative for over 400 customers.
• Introduce and promote the full suite of Radius products.
• Adapt communication and engagement methods to suit the unique needs of each customer.
• Work collaboratively with the wider team to support strategic goals.
• Provide exceptional support to other portfolios as needed.

Skills

Account Management Experience

Exceptional Communication Skills

Strategic Thinking

Negotiation Expertise

Technical Proficiency

Tools

Microsoft Office Products

Job description

• Work Pattern: Office Based (5 days onsite)

Company Description

Radius has been a leading provider of fuel cards in Ireland for 30 years through our DCI network, which we own and operate, working with our partners to offer full geographical site coverage across Ireland.

Job Description

Responsibilities of an SME Account Manager include:

• Managing and corresponding with a portfolio of 400-500 accounts
• Supporting customers wit any issues or queries they are having re their account
• Cross selling and promoting other various Radius products
• Working towards and meeting KPI targets set.
• Develop and Drive Strategic Plans: Create and implement account management strategies to foster customer growth and profitability.
• Customer Representation: Serve as the primary representative for over 400 customers, ensuring their needs are met and exceeded.
• Enhance Customer Loyalty: Introduce and promote the full suite of Radius products to build strong, lasting customer relationships.
• Tailored Communication: Adapt communication and engagement methods to suit the unique needs of each customer.
• Collaborative Teamwork: Work collaboratively with the wider team to support the company's strategic goals and objectives.
• Portfolio Support: Provide exceptional support to other portfolios as needed, maintaining the same level of excellence.

Qualifications

• Account Management Experience: Previous experience in an account management or sales role.
• Exceptional Communication Skills: Ability to communicate effectively and build rapport with diverse customers.
• Strategic Thinking: Proven ability to think strategically and plan effectively.
• Negotiation Expertise: Strong negotiation skills to manage and enhance customer relationships.
• Technical Proficiency: Good knowledge of Microsoft Office Products.

Additional Information

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [e-mail]

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

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