InStore Creative Design Manager

The Boots Company PLC; Nottingham; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading retail company is seeking an In-Store Creative Design Manager to enhance customer experience through engaging retail environments. Responsibilities include translating brand identity into design solutions, managing complex projects, and collaborating across teams. The ideal candidate will have strong conceptual design skills and experience in retail design. Benefits include a retirement savings plan, discretionary bonuses, and flexible benefits tailored to individual needs.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Access to 24/7 counselling support

Qualifications

• Proven experience in retail, commercial or spatial design.
• Strong conceptual design ability and visual communication skills.
• Experience in managing a concept from creative to reality.
• Ability to manage complex projects independently.
• Understanding of retail operations and visual merchandising principles.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Translate brand identity into design solutions.
• Collaborate with internal and external resources for practical design.
• Support trial and rollout of store concepts.
• Use customer insights to inform design improvements.
• Manage critical paths and costs in line with project plans.

Skills

Retail design experience

Conceptual design ability

Project management skills

Visual communication skills

Leadership

Relationship management

Job description

Location: Nottingham, Full-Time

Contract: 12 month FTC

Recruitment Partner: Frankie McCallister-Lyas

Overview

The In-Store Creative Design Manager is responsible for creating engaging, functional and brand aligned retail environments that enhance the customer experience and drives commercial performance by format.

The role translates brand strategy and customer insight into physical spaces, ensuring consistency across formats, whilst also considering local market needs.

Role Responsibilities

• Translating brand identity and guidelines into design solutions.
• Translation of creative intents into communication, merchandising, layout and design development briefs.
• Review of creative design drawings, also including plans, elevations, fixtures and fittings.
• Collaborating with both internal external resources to deliver practical design within budget. These teams may include architects, merchandisers, manufacturers etc.
• Support the trial and rollout of store concepts across multiple locations, ensuring consistency and quality
• Create solutions that optimise customer flow, dwell time and product presentation.
• Balance creative ambition with operational, commercial and accessibility requirements.
• Use customer insights, sales data to inform design improvements
• Present design concepts clearly and confidently to senior stakeholders.
• Management of external agencies
• Maintain and evolve retail design guidelines
• Stay up to date with retail trends, materials, sustainability practices and emerging technologies
• Identify opportunities to innovate store formats and customer experience
• Manage critical paths and costs in line with project plans and managing stakeholders in line with expectations.

What you'll need to have

• Proven experience in retail, commercial or spatial design.
• Strong conceptual design ability and visual communication skills.
• Experience in the creative design process, whilst managing a concept from creative to reality
• The ability to express ideas through both written and oral communication to either individuals or groups.
• Able to manage complex projects independently
• Have a understanding of retail operations, customer journeys and visual merchandising principles.
• Ability to manage multiple projects and deadlines simultaneously.
• A strong people leader, able to motivate and lead a diverse team with continuous improvement at its heart.
• Ability to build and maintain meaningful relationships cross functionally with the ability to influence at all levels.
• Able to embrace, endorse and positively react to change
• Confident in expressing ideas, opinions and solutions with a variety of senior stakeholders, and the ability to listen and understand the views of others
• Ability to manage and lead external agencies and brands, with experience in project management.
• Awareness of customer, market changes and industry best practice

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. (Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate)

What’s next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you’ll be notified by email.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.