Facilities & Helpdesk Coordinator | CAFM and On-site Lunch

Compass Group; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading facilities management company in Greater London is seeking a Workplace and Facilities Coordinator to enhance service delivery. This role involves managing helpdesk tickets, coordinating meeting rooms, and providing excellent service to all users. Ideal candidates will have experience with Computer-Aided Facility Management (CAFM) systems, strong attention to detail, and a proactive approach. The position offers a full-time contract with benefits including discounts, pension schemes, and professional development opportunities.

Benefits

Travel and grocery discounts

Life assurance

Cash rewards

Free lunch

Free gym access

Contributory pension scheme

Wellness programs

Employee Assistance Program

Learning and development opportunities

Paid day off for community service

Qualifications

• Experience implementing and using Computer-Aided Facility Management (CAFM) systems is essential.
• Strong attention to detail and organizational skills are expected.
• Proficiency with Excel and ability to handle data reports.

Responsibilities

• Manage helpdesk tickets, ensuring timely action and resolution.
• Coordinate meeting room bookings and arrange catering as required.
• Assist in creating weekly reports on helpdesk activity.

Skills

Experience with CAFM systems

Problem-solving skills

Attention to detail

Team player

Proficiency in Excel

Job description

A leading facilities management company in Greater London is seeking a Workplace and Facilities Coordinator to enhance service delivery. This role involves managing helpdesk tickets, coordinating meeting rooms, and providing excellent service to all users. Ideal candidates will have experience with Computer-Aided Facility Management (CAFM) systems, strong attention to detail, and a proactive approach. The position offers a full-time contract with benefits including discounts, pension schemes, and professional development opportunities.