German-Speaking Customer Support Specialist – Hybrid (Bristol)

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; Bristol; Hybrid; GBP 28,000 - GBP 33,000; Full time

Job summary

A prominent financial services company is looking for a German-speaking Customer Service Representative in Bristol. The role offers a starting salary of £28,000 plus bonuses, with opportunities for training and career progression. Ideal candidates will be fluent in both German and English, with previous customer service experience and a commitment to providing exceptional support. After a probation period, a hybrid work arrangement is possible. The position requires a reliable internet connection and candidates within commuting distance of Bristol.

Benefits

Flexible work schedule

Onsite gym

Free parking

Discounted travel

Health and wellbeing rewards

Qualifications

• Fluent in German and English is essential.
• Previous customer service experience is required.
• Strong attention to detail is needed.

Responsibilities

• Assist customers with various queries in the contact centre.
• Handle customer interactions via telephone.
• Maintain high satisfaction levels using various IT systems.

Skills

Fluent in German

Excellent customer service

Strong verbal and written communication skills

Team player

Proficient in MS Office

Job description

A prominent financial services company is looking for a German-speaking Customer Service Representative in Bristol. The role offers a starting salary of £28,000 plus bonuses, with opportunities for training and career progression. Ideal candidates will be fluent in both German and English, with previous customer service experience and a commitment to providing exceptional support. After a probation period, a hybrid work arrangement is possible. The position requires a reliable internet connection and candidates within commuting distance of Bristol.