Remote German-English Support Specialist

Dubizzle Limited; Remote; GBP 60,000 - GBP 80,000; Full time

Job summary

A global customer support provider is seeking a Customer Support Consultant. This role involves building strong customer relationships and resolving issues efficiently. Candidates should be fluent in German and English, with strong analytical and communication skills. The position offers a flexible schedule and remote work opportunities. If you thrive in a multicultural environment and are committed to customer satisfaction, apply now by sending your CV in English.

Benefits

Flexible schedule (24/7)

Opportunity to cooperate fully remotely

Inclusive international environment

Rewards for referring friends

Balance between project workload and personal time

Qualifications

• Fluency in German and English (C1 or higher), both spoken and written.
• Strong analytical thinking, research, and problem-solving skills.
• Tech-savvy with strong system-handling skills including routine navigation.

Responsibilities

• Build strong and lasting customer relationships.
• Resolve customer issues quickly and efficiently.
• Escalate complex issues to the appropriate team for resolution.

Skills

Fluency in German and English (C1 or higher)

Strong analytical thinking, research, and problem-solving skills

Tech-savvy with strong system-handling skills

Fast and accurate typing skills

Proven customer service communication skills

Positive, proactive, and responsible attitude

Tools

Google Workspace

Microsoft-based environments

Job description

A global customer support provider is seeking a Customer Support Consultant. This role involves building strong customer relationships and resolving issues efficiently. Candidates should be fluent in German and English, with strong analytical and communication skills. The position offers a flexible schedule and remote work opportunities. If you thrive in a multicultural environment and are committed to customer satisfaction, apply now by sending your CV in English.