Bilingual Remote Support Consultant (German & English)

Dubizzle Limited; Remote; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading tech support company in the United Kingdom is seeking a Customer Support Consultant to deliver exceptional service via email and phone. The ideal candidate will be fluent in German and English, with at least 6-12 months of customer support experience. You will manage customer inquiries, troubleshoot issues, and collaborate with teams to ensure effective resolutions. Enjoy the flexibility of a fully remote position with opportunities for personal development and a supportive environment.

Benefits

Flexible schedule

Opportunity to work fully remotely

Inclusive international environment

Rewards for referring friends

Qualifications

• Fluency in German and English (C1 or higher), both spoken and written.
• 6-12 months of experience in customer support.
• Strong analytical thinking and research skills.

Responsibilities

• Deliver outstanding customer support via emails and calls.
• Document cases and escalate complex issues.
• Collaborate with internal teams for efficient resolution.

Skills

Fluency in German

Fluency in English

Analytical thinking

Research skills

Proactive attitude

Job description

A leading tech support company in the United Kingdom is seeking a Customer Support Consultant to deliver exceptional service via email and phone. The ideal candidate will be fluent in German and English, with at least 6-12 months of customer support experience. You will manage customer inquiries, troubleshoot issues, and collaborate with teams to ensure effective resolutions. Enjoy the flexibility of a fully remote position with opportunities for personal development and a supportive environment.