Strategic Service Planner: Growth, Training & Benefits

Atlas Copco Group; Kingsdown; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading engineering company in Kingsdown is seeking a Service Planner to coordinate service activities efficiently. You will be responsible for scheduling visits, liaising with customers, and ensuring service delivery meets expectations. The ideal candidate will have strong organizational skills, experience in service-focused roles, and a proactive approach to customer satisfaction. In return, we offer a supportive team culture, structured training, and a competitive benefits package.

Benefits

Structured training and development

Company-provided laptop and mobile phone

Clear career progression opportunities

Inclusive team culture

Qualifications

• Experience in a service-focused environment.
• Confidence using IT systems and ability to learn new tools.
• Residency within a commutable distance to Kingsdown office.

Responsibilities

• Plan and schedule service and breakdown visits.
• Liaise with customers to arrange service visits.
• Monitor job progress and record completion.

Skills

Strong organisational skills

Analytical skills

Customer communication

IT skills

Team collaboration

Job description

A leading engineering company in Kingsdown is seeking a Service Planner to coordinate service activities efficiently. You will be responsible for scheduling visits, liaising with customers, and ensuring service delivery meets expectations. The ideal candidate will have strong organizational skills, experience in service-focused roles, and a proactive approach to customer satisfaction. In return, we offer a supportive team culture, structured training, and a competitive benefits package.