Strategic Repairs Scheduler — Customer-Focused

Axis Europe Plc; Liverpool; On-site; GBP 26,000; Full time

Job summary

A property services specialist in the UK is seeking a highly organized Scheduler to join its Repairs and Maintenance team. The role involves planning and scheduling repairs, providing excellent customer service, and coordinating communication between operatives and clients. Ideal candidates will have strong communication skills, attention to detail, and experience in scheduling or customer service environments. With a salary of £26K and various benefits, this position offers growth and a supportive work culture.

Benefits

25 days’ annual leave plus bank holidays

On-going training and career progression

Discounts on coffee, cinema, travel and wellbeing

Qualifications

• Experience in scheduling or planning within customer service environments.
• Ability to work under tight deadlines.
• Familiarity with repairs and maintenance terminology.

Responsibilities

• Provide excellent customer service to residents.
• Plan and schedule repairs efficiently.
• Monitor work progress to ensure timely job completion.
• Act as a communication link between all parties involved.

Skills

Communication skills

Attention to detail

Time management

IT literacy

Tools

ROCC

Opti-time

DRS

Job description

A property services specialist in the UK is seeking a highly organized Scheduler to join its Repairs and Maintenance team. The role involves planning and scheduling repairs, providing excellent customer service, and coordinating communication between operatives and clients. Ideal candidates will have strong communication skills, attention to detail, and experience in scheduling or customer service environments. With a salary of £26K and various benefits, this position offers growth and a supportive work culture.