Service Planning & Operations Lead

ASSA ABLOY Sicherheitstechnik GmbH; South Yorkshire; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A global access solutions leader is seeking a Service Planner in South Yorkshire, England. This role involves optimizing scheduling and resource allocation for service teams to balance customer needs with operational goals. The ideal candidate should possess excellent communication skills, experience in deploying service engineers, and proficiency with IT systems. The position offers competitive salary and opportunities for career development in an inclusive environment.

Benefits

Learning and career development opportunities

Competitive salary

Variety of benefits including discounts

Qualifications

• Experience in scheduling and resource allocation for service teams.
• Ability to manage work orders and coordinate tasks efficiently.
• Experience in customer service and delivering operational goals.

Responsibilities

• Optimize scheduling and resource allocation for service teams.
• Organize and coordinate parts and materials for engineer visits.
• Ensure timely service delivery and accurate forecasting.

Skills

Excellent communication skills

Deep knowledge of deploying service engineers

Comfortable with IT systems

Mastery of Microsoft Office Suite

Tools

Dispatch

Tracker

Dynamics AX

Job description

A global access solutions leader is seeking a Service Planner in South Yorkshire, England. This role involves optimizing scheduling and resource allocation for service teams to balance customer needs with operational goals. The ideal candidate should possess excellent communication skills, experience in deploying service engineers, and proficiency with IT systems. The position offers competitive salary and opportunities for career development in an inclusive environment.